Everything you need to know about Raqm HR — comprehensive answers to your questions.
General Questions
Raqm HR is an integrated cloud-based HR management system aimed at automating all administrative and financial employee processes. It benefits your company by reducing human errors, saving time on payroll calculation, and improving employee experience through a self-service portal.
Yes, Raqm HR is designed to be fully compliant with Middle Eastern labor laws, including social insurance calculations, end-of-service benefits, and labor office regulations.
Technology & Integration
Integration is done via API protocols or through middleware software that connects field devices directly to the Raqm HR cloud, enabling real-time attendance record retrieval without manual intervention.
Yes, Raqm HR provides the ability to export financial data compatible with software such as Odoo, SAP, and ERPNext. We also provide a dedicated API for direct integration if needed.
Security & Technical Support
Data is stored in fully encrypted global cloud servers (such as AWS or Google Cloud). We perform daily backups and use advanced firewalls to prevent unauthorized access.
Absolutely. We provide comprehensive training sessions (online or in-person) for the HR team to ensure their ability to use all system features efficiently, in addition to round-the-clock technical support.
