Raqm 
KSA
Egypt
United Arab Emirates
Kuwait
Jordan
Iraq
Frequently Asked Questions
Everything you need to know about Raqm HR platform, plans, security, and integrations.
1 General System Questions
What is Raqm HR and how does it help my company? ▼
Raqm HR is an all-in-one cloud HR & payroll platform designed specifically for teams in Saudi Arabia, Egypt, and the Gulf. It automates payroll, attendance, leave workflows, and local labor compliance in one connected workspace.
Is Raqm HR suitable for small and growing teams? ▼
Yes, Raqm HR is built to scale gracefully starting from 5 employees up to enterprises with 1000+ staff, featuring flexible pricing plans tailored for every growth stage.
2 Technical & Integrations
How does biometric and accounting integration work? ▼
Raqm HR seamlessly integrates with major biometric hardware (ZKTeco, Hikvision, Suprema) via Cloud/LAN, and syncs payroll entries with ERPs like Odoo, Oracle, and Daftra via REST APIs & Webhooks.
Can I import existing employee data from Excel? ▼
Absolutely! You can upload employee profiles, salary structures, and leave balances in bulk using ready-made Excel import templates.
3 Security & Local Compliance
How does Raqm secure company data and documents? ▼
We apply bank-grade security standards with full data encryption (AES-256 & TLS 1.3) hosted in compliant local data centers guaranteeing complete data sovereignty.
Is the system compliant with Saudi and Egyptian Labor Laws? ▼
Yes! Built-in rules fully comply with GOSI, Egypt Law 148, Progressive Tax Brackets, End of Service, Wages Protection System (WPS), Muqeem, and Nitaqat.
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